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PRODUCTS
ChoicePoint Authentication Solutions offers a comprehensive suite of customizable, flexible products that make it easy for you to access the right information at the right time to make critical decisions. And every authentication product can be implemented individually as a "plug-in" to your existing software or integrated with other ChoicePoint solutions. |
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ProCheck™
Identity Verification: Is there a Bob Jones?
ProCheck instantly verifies personal identity data and professional
credentials, so you can make informed decisions quickly and
securely -- ensuring that your applicants, customers or employees
have provided valid identity information. And with transparency
to the end user and a simple interface, ProCheck integrates
easily into any point-of-service or Web application.
Features & Benefits
- Immediately verifies critical identity information
- Multiple checks against several databases
- Creates a constant, secure channel to transfer information
- Integrates into any Web site with simple XML customer interface
- Delivers Java/XML compiled code and a reference guide with license
- Supports real-time and bulk data file submissions
- Reduces time spent manually researching mismatches
- Returns results, generally, in less than four seconds
- Works seamlessly with other ChoicePoint solutions
- Allows correction of data entry errors before submitting applications
- Configurability minimizes user training and support
Potential Applications
- Account set-up data verification
- Bulk data file verification
Product Fact Sheet (PDF, 113 KB)
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ProID™
Identity Authentication: Are you Bob Jones?
ProID is remote real-time, interactive verification technology
that provides further verification that an applicant is who
he/she claims to be - making authorization or access privileges
simple, swift and secure. Using more robust data sources (not
just wallet-based or financial history information), ProID generates
an interactive, multiple-choice knowledge-based questionnaire,
using more than 30 years of unique identifiers, such as property,
telephone and address history.
Features & Benefits
- Generates unique questions from multiple non-credit data sources
- Presents a very simple XML interface
- Creates a highly customizable and flexible tool
- Quiz configurations can be modified to client's needs
- Users can select or modify:
- The type of data sources used
- The level of verification
- The type and number of questions utilized
- Number of correct answers for a "pass" score
- Generates different questions and answers each time
Potential Applications
- Applicant identity verification for account set-up
- Online identity verification for secure transactions
- Issuance of digital certificates
- Enrollment in moderate to high-risk online services
- Offline identity verification (point of sale transactions, airport check-in, etc.)
Product Fact Sheet (PDF, 99 KB)
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ProID Voice™
Identity Authentication: Are you Bob Jones?
ProID Voice can be used in any existing Interactive Voice Response (IVR) system to streamline business processes -- activation of credit cards, international long distance calling services and other automated account transactions. ProID Voice authenticates callers through random, multiple choice questions developed from public, private and proprietary databases -- questions that cannot be answered with credit card, driver's license information or other wallet-based data.
To assist with a call center's vetting process, the system automatically
provides a pass or fail score to the client's IVR system based
on the caller's responses to the quiz questions. Callers then
can be routed to access appropriate automated account features
or redirected for manual resolution.
Features & Benefits
- Helps improve operational efficiency in call centers
- Migrates human-assisted calls to self-service channels
- Reduces customer hold times
- Voice XML interface integrates into any IVR
- Verifies a caller's identity while safeguarding personal information
- Users can select or modify:
- The type of data sources used
- The level of verification required
- The type of questions asked
Applications
- Caller authentication for account enrollment
- Access to enhanced account features
- Password/PIN resets
- Conducting government-regulated transactions, including:
- Insurance policy changes
- Healthcare record retrieval
- Additional security in moderate to high-risk telephone transactions, including:
- Changes to 401(k) plans
- Brokerage trading
Product Fact Sheet (PDF, 112 KB)
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ProID for Password Resets
ChoicePoint's ProID for Password Resets is a cost-effective,
secure solution that can save your enterprise money and improve
productivity. ProID for Password Resets allows authorized users
to bypass help desks and reassign expired or forgotten passwords
to their profiles online or by phone. Customizable, ProID for
Password Resets works seamlessly with any existing password
or identity management system and with other ChoicePoint products.
Features & Benefits
- Authenticates user identity before account provisioning and registration
- Reduces costly, time-consuming help desk calls
- Decreases requests by migrating calls to self service channels
- Remote authentication options save employee time
- Allows Web or automated telephone access for authentication and enrollment
- Enables greater overall management control of online identities
Applications
- Password authentication for account enrollment
- Access to enhanced account features
- Password/PIN resets
- Conducting government-regulated transactions, including:
- Insurance policy changes
- Healthcare record retrieval
- Additional security in account provisioning and registration
- Granting access rights and privileges
Product Fact Sheet (PDF, 110 KB)
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ProMonitor™ Government
Data Monitoring and Alerts
ProMonitor is a data monitoring service that can deliver e-mail,
fax, XML or server-to-server alerts to government users or administrators
when changes occur in uniquely identifying information. This
monitoring tool continually tracks event-based data changes,
comparing key information such as address, telephone and asset
information against several public, private and proprietary
ChoicePoint databases. ProMonitor's capabilities can be easily
integrated and migrated across the federal government's e-authentication
initiatives:
Criminal Investigations
- Fugitive Tracking
- Organized Crime
- Money Laundering
Homeland Security
- Counter-Terrorism
- Counter-Intelligence
Features & Benefits
- Monitors an applicant's profile for substantial changes:
- Name changes
- Duplication of SSN
- Address changes, etc.
- Continuously queries for criminal activity
- Proactively requests checks against databases
- Continuous screening of "watch lists"
- Customizable and flexible. Users can select or modify:
- The type of data sources
- The type of alerts
- Configurable business rules engine
Product Fact Sheet (PDF, 134 KB)
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ProMonitor Commercial
Identity Profile Monitoring and Alerts: Are you still Bob Jones?
ProMonitor is a data monitoring service that can deliver e-mail,
fax, XML or server-to-server alerts to customers and administrators
when changes occur in identity information. This monitoring
tool continually tracks data usage patterns, comparing key information
such as address, telephone and asset information against several
public, private and proprietary ChoicePoint databases. ProMonitor's
capabilities can be easily integrated across enterprise authentication
initiatives:
Identity Theft Protection
- Identity theft indicators - high risk changes to identity information
Compliance and Risk Management
- Vendors/Franchises
- Employee fraud
Bad Debt Collection
Features & Benefits
- Monitors several data sources for substantial profile changes in real time:
- Name changes
- Duplication of SSN
- Address changes, etc.
- Proactively requests checks against proprietary and public databases
- Automatic alert service saves your organization time, money and resources
- Customizable and flexible. Users can select or modify:
- The type of data sources
- The type of alerts
- Configurable business rules engine
Product Fact Sheet (PDF, 137 KB)
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